Warning: DO NOT update your Fujifilm camera using the app!

Fujifilm X-T5 testing
(Image credit: Alistair Campbell)

Fujifilm has issued an apology after customers reported an issue with their cameras freezing after installing the latest firmware via the Fujifilm app for smart devices.  

Firmware for a number of the best Fujifilm cameras, such as the new Fujifilm X-T5, was released on November 29 2022 – and since then there have been several cases where the camera has become completely unresponsive. However, it would seem that the issue only occurs when the firmware has been updated using the Camera Remote App rather than downloading and installing it using an SD card. 

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Hannah Rooke
Staff Writer

Having studied Journalism and Public Relations at the University of the West of England Hannah developed a love for photography through a module on photojournalism. She specializes in Portrait, Fashion and lifestyle photography but has more recently branched out in the world of stylized product photography. For the last 3 years Hannah has worked at Wex Photo Video as a Senior Sales Assistant using her experience and knowledge of cameras to help people buy the equipment that is right for them. With 5 years experience working with studio lighting, Hannah has run many successful workshops teaching people how to use different lighting setups.