Camera-breaking Sony A7 III shutters result in class action lawsuit against Sony

Camera-breaking Sony A7 III shutters result in class action lawsuit against Sony
(Image credit: United States District Court for the Southern District of New York)

Sony is being sued on behalf "all citizens of New York who purchased the A7 III" due to a consistent shutter failure issue that breaks the camera, according to a class action lawsuit.

The suit claims that the shutter on the Sony A7 III often fails between 10,000 and 50,000 actuations, falling far below the stated life expectancy of 200,000 actuations. The suit further alleges that the failure often occurs outside the 1-year warranty period, forcing consumers to pay $500-$650 for repairs. 

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James Artaius

The editor of Digital Camera World, James has 21 years experience as a journalist and started working in the photographic industry in 2014 (as an assistant to Damian McGillicuddy, who succeeded David Bailey as Principal Photographer for Olympus). In this time he shot for clients like Aston Martin Racing, Elinchrom and L'Oréal, in addition to shooting campaigns and product testing for Olympus, and providing training for professionals. This has led him to being a go-to expert for camera and lens reviews, photo and lighting tutorials, as well as industry news, rumors and analysis for publications like Digital Camera MagazinePhotoPlus: The Canon MagazineN-Photo: The Nikon MagazineDigital Photographer and Professional Imagemaker, as well as hosting workshops and talks at The Photography Show. He also serves as a judge for the Red Bull Illume Photo Contest. An Olympus and Canon shooter, he has a wealth of knowledge on cameras of all makes – and a fondness for vintage lenses and instant cameras.