It has been announced today that The Photography Show & The Video Show, the giant UK imaging event scheduled to take place at the NEC in Birmingham this weekend, has been postponed until September 2020.
The decision comes amid the continued COVID-19 (coronavirus) outbreak, which has resulted in a quarantine in northern Italy and a state of emergency in California, USA. In this climate, the organizers have listened to concerns from all parties and chosen to move the event to September 2020 when the situation is hoped to have stabilized.
Below is the official statement from the show team:
It is with regret that the organizers of The Photography Show and The Video Show, which was planned to take place at the NEC from 14-17 March 2020, have announced both events will be postponed until September 2020 following the escalation of COVID-19 in Europe.
Speaking about the announcement, Jonny Sullens, Head of Events at Future, said: “To date, we have been following government guidelines regarding the continuation of our event during this unprecedented outbreak of Coronavirus. As the news has been progressing, we have listened to the concerns of all parties. And today we have taken the extremely difficult decision to postpone The Photography Show and The Video Show until later in the year.
“We are incredibly disappointed to take this action so close to the event opening, however the wellbeing of our visitors, exhibitors and staff is of the utmost importance. We understand how important the show is both from an industry and community point of view, and postponing until September 2020, when we hope the threat of COVID-19 will have significantly reduced, will allow us to deliver the show everyone deserves.
“We are now working through the ramifications of this challenging situation and thank everyone for their support during this difficult time.”
The new event dates will be announced in due course. Tickets can be transferred to the new show date or a refund will be given – The Ticket Factory will be in touch in due course with more information. For updates, please visit the event website: www.photographyshow.com
Q - The show has been postponed, will I be issued a refund for my ticket?
A - Good news, your ticket can be transferred to the new show date. You don’t need to do anything.
Q - I have a pro, trade or student day ticket - do I need to register again for the new dates?
A - Good news, your badge can be used for the new show dates. You don’t need to do anything.
Q - I can’t make the new date, can I get a refund on my ticket?
A - Yes, there will be the option to get a refund, The Ticket Factory will be in touch shortly with all the information you need to get a refund.
Q - I have bought Extras (Masterclass tickets, Super Stage tickets, Workshop tickets, Upgrade tickets, Show Guide), will I be issued a refund?
A - We will refund all Super Stage and Workshop tickets automatically. Your Masterclass tickets and Show Guide will be transferred to the next show, unless you can’t make the show and request a refund.
Q - I have a student ticket but I will have graduated in September, will it still be valid?
A - Yes, we will honour your student ticket. We may ask for ID that was valid in March.
THE SEPTEMBER EVENT
Q - What are the dates for the new show?
A - We are working on securing dates and will release these as soon as we possibly can.
Q - Will the programme and exhibitors be the same for the postponed show?
A - We will aim to keep the programme and exhibitor list the same where possible, subject to speakers and exhibitors being available for the new dates.
TRAVEL AND ACCOMMODATION
Q - I have pre-paid for parking, will I be able to get a refund or use it for the new show dates?
A - The NEC parking T&Cs state that: If the event which you are due to attend at the NEC is rescheduled, we will amend your Booking accordingly. If you are unable to attend the rescheduled date, you should contact us by email prior to the rescheduled date and we will issue a refund for the amount we received from you for the Booking to the card which the payment was made.
Q - I booked my hotel through the recommended booking agency, Event Express - can I transfer my booking or get a refund?
A - Please contact Event Express directly on +44 (0) 1905 732 737 and they will be pleased to advise you.
Q - Can I get a refund on pre-booked train travel?
A - If you booked with our Avanti West Coast special offer, you will be able to amend your Advance ticket to another date. You can change the date and time of tickets bought on their website by calling their support team on 0344 556 1394. They're available from 8am to 10pm, 7 days a week.
For all other train operators, you may be able to get a refund on your tickets. You're more likely to get a full refund if the train you were intending to take is delayed, or your reservation is not available. You may have to pay a £10 cancellation fee if your booked service is running normally. Some advance tickets and special offers may be non-refundable, so check the terms and conditions of the train operating company.