It has been announced that The Photography Show & The Video Show will now be taking place from 19-22 September 2020 at the NEC in Birmingham, UK.
The imaging industry's leading UK event, which attracts both professional and aspiring photographers and filmmakers, will retain all its planned feature areas, including the new Analogue Spotlight and Shutter Street, as well as the headline Super Stage, Photo Live, Drone Zone x Action Arena and Behind the Lens features.
“We were incredibly disappointed to postpone this year’s event so close to it opening," said Jonny Sullens, Head of Events for The Photography Show. "However, the vast majority of the comments we have received from visitors, exhibitors and speakers prove that it was the right decision given the circumstances.
“We have been working closely with the NEC over the last few days and are delighted to be able to confirm the new show dates so quickly. We thank the venue for their support, and everyone associated with the show for their patience during this unprecedented, difficult time."
With so many events being cancelled outright this year, the fact that the event was able to secure the new 19-22 September dates so quickly will come as a relief – both to visiting photographers and videographers, and the imaging industry as a whole.
“Our aim is to ensure the UK photography and filmmaking communities do not lose this event for another year," continued Sullens. "We know how much value is placed on the educational aspects of the event, as well as the opportunity to get hands on with the latest equipment, and it’s important that we give visitors a chance to do that in 2020.”
All existing tickets for the original event will be transferred to the new dates. Further details, and information regarding refunds, can be found on The Photography Show & The Video Show website – the below FAQ should cover most other queries.
The Photography Show FAQ
Q - The show has been postponed, will I be issued a refund for my ticket?
A - Good news, your ticket can be transferred to the new show date. You don’t need to do anything.
Q - I have a pro, trade or student day ticket - do I need to register again for the new dates?
A - Good news, your badge can be used for the new show dates. You don’t need to do anything.
Q - I can’t make the new date, can I get a refund on my ticket?
A - Yes, there will be the option to get a refund, The Ticket Factory will be in touch shortly with all the information you need to get a refund.
Q - I have bought Extras (Masterclass tickets, Super Stage tickets, Workshop tickets, Upgrade tickets, Show Guide), will I be issued a refund?
A - We will refund all Super Stage and Workshop tickets automatically. Your Masterclass tickets and Show Guide will be transferred to the next show, unless you can’t make the show and request a refund.
Q - I have a student ticket but I will have graduated in September, will it still be valid?
A - Yes, we will honour your student ticket. We may ask for ID that was valid in March.
THE SEPTEMBER EVENT
Q - Will the programme and exhibitors be the same for the postponed show?
A - We will aim to keep the programme and exhibitor list the same where possible, subject to speakers and exhibitors being available for the new dates.
TRAVEL AND ACCOMMODATION
Q - I have pre-paid for parking, will I be able to get a refund or use it for the new show dates?
A - The NEC parking T&Cs state that: If the event which you are due to attend at the NEC is rescheduled, we will amend your Booking accordingly. If you are unable to attend the rescheduled date, you should contact us by email prior to the rescheduled date and we will issue a refund for the amount we received from you for the Booking to the card which the payment was made.
Q - I booked my hotel through the recommended booking agency, Event Express - can I transfer my booking or get a refund?
A - Please contact Event Express directly on +44 (0) 1905 732 737 and they will be pleased to advise you.
Q - Can I get a refund on pre-booked train travel?
A - If you booked with our Avanti West Coast special offer, you will be able to amend your Advance ticket to another date. You can change the date and time of tickets bought on their website by calling their support team on 0344 556 1394. They're available from 8am to 10pm, 7 days a week.
For all other train operators, you may be able to get a refund on your tickets. You're more likely to get a full refund if the train you were intending to take is delayed, or your reservation is not available. You may have to pay a £10 cancellation fee if your booked service is running normally. Some advance tickets and special offers may be non-refundable, so check the terms and conditions of the train operating company.