10 customer service tips for photographers

(Image credit: Getty images)

Customer service might not be the first thing that springs to mind when you picture working as a professional photographer, but like any career where you’re providing a service, the way you treat your clients is key to doing well. 

If you provide a negative experience, people are unlikely to pass on your details to others, and this rule applies whether you’re a freelance photographer working on commercial briefs, or a wedding shooter reliant on word of mouth referrals from the family and friends of your subjects.

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Lauren Scott
Freelance contributor/former Managing Editor

Lauren is a writer, reviewer, and photographer with ten years of experience in the camera industry. She's the former Managing Editor of Digital Camera World, and previously served as Editor of Digital Photographer magazine, Technique editor for PhotoPlus: The Canon Magazine, and Deputy Editor of our sister publication, Digital Camera Magazine. An experienced journalist and freelance photographer, Lauren also has bylines at Tech Radar, Space.com, Canon Europe, PCGamesN, T3, Stuff, and British Airways' in-flight magazine (among others). When she's not testing gear for DCW, she's probably in the kitchen testing yet another new curry recipe or walking in the Cotswolds with her Flat-coated Retriever.