Getting camera gear repaired is always a nerve-wracking process – especially when you're dealing with an unfamiliar company, trusting your valuable equipment with people that you hope are experts who will do a good job.
Thankfully, for users of Zeiss photographic equipment, that process just became a whole lot more relaxed. Zeiss has named KEH Camera the exclusive authorized repair partner for photography equipment in the US and Canada.
This expands KEH's frankly remarkable repertoire for repairs, as the company also boasts manufacturer-approved repair capabilities for both Sony and Sigma – the only such reseller in the entire camera industry.
KEH, in case you didn't know, is North America's leading pre-owned camera equipment specialist. Not only has it carved a reputation for offering expertly-graded gear at great prices, but its ability to service and repair products means that the retailer can live up to its tagline of selling cameras and lenses that are 'better than new'.
"We are honored that Zeiss recognized the quality and scope of our repair capabilities and asked us to serve in this exclusive capacity," said KEH's chairman and CEO, Glenn Kaufman.
"And, we are excited to extend our best-in-class standard of care to all the owners of Zeiss lenses, some of the finest optics in the industry. It’s also a natural extension of what KEH has always stood for: keeping great gear in circulation and out of landfills."
The new partnership will see KEH handle both in- and out-of-warranty repairs, using genuine parts and manufacturer-approved tools and procedures, for both new and legacy Zeiss kit.
"Because treasured optics require specialized care, we are pleased to partner with KEH Camera who has set the bar for lens repair," added Zeiss Photography Americas' senior manager, Tony Wisniewski.
"We strive to partner with organizations that provide excellent customer support for our products the world over. Be they new or legacy ZEISS cameras and lenses, we are confident that KEH Camera has the skills necessary to provide value to our loyal optics owners, and we look forward to a long partnership."
You can find more information on the Zeiss partnership, KEH's repair and servicing facilities, and of course shop for camera gear over at the KEH website.
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Zeiss makes some of the best Sony lenses and many of the best cine lenses, as well as the integrated lenses for cameras like the Sony RX1R III and Sony RX10 V.
