I can’t open the raw files from my new camera in Photoshop CS or Elements. What can I do?
This is a common problem, as most new cameras use an updated version of the manufacturer’s own raw format. You can use the software supplied with the camera to open files, but as already discussed this won’t always offer the same level of control as Adobe Camera Raw, and it means getting to know a different interface.
There are a few different solutions if you are using Photoshop CS or Elements, depending on which version of the software you are using.
The raw converter for the latest cameras will only work with the most recent versions of their software. For example, Adobe Camera Raw 6.6 (the most recent version at the time of writing) only works with Photoshop CS5 and Photoshop Elements 10.
An alternative solution for older versions of Photoshop or Elements is to download the DNG converter from www.adobe.com/dng. This converts any camera’s raw files into files that are compatible with older versions of Photoshop back to CS and Elements 3.
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