problems uploading photos ....

[jimmyosram]

Hi

I've had a good look around the site and can't find the answer to why I have a great deal of trouble uploading images to my photo page.

9 out of 10 times I fail to upload images - the upload bar never stops moving and I usually give up after 10 mins or so.

Am I missing a trick?

TIA

Paul

[chris-p]

No you're not missing a trick, although if you've got any ad blockers or pop-up blockers running that might cause a problem. There were also known issues with this site and Chrome but I believe they've been resolved...

[Reinardina]

I tried to upload a 'portrait' picture, but it shows as a landscape on the site.
The photo was originally taken as landscape and rotated on my laptop. I tried several times, and another shot from the same batch shows the same problem.

What's gone wrong? How can I correct it?

[SieSmith]

jimmyosram - What file size are you trying to upload? Try cutting the image size down to 1Mb or so by resizing and see if it makes a difference.

Reinardina - How did you rotate the image? In which software? Try opening the image in Elements, doing an "Image - Rotate - 90° Left/Right" and then Resave the Image as a different name and upload this one to the site.

Cheers, Sie

[Reinardina]

Originally Posted by SieSmith

jimmyosram - What file size are you trying to upload? Try cutting the image size down to 1Mb or so by resizing and see if it makes a difference.

Reinardina - How did you rotate the image? In which software? Try opening the image in Elements, doing an "Image - Rotate - 90° Left/Right" and then Resave the Image as a different name and upload this one to the site.

Cheers, Sie

Thanks Sie.

I used my 'old' software (ACDSee) to rotate it, as I have been doing for years. (This is still the software I use most, as I haven't quite got to grips with all aspects of Elements.)

I'll try rotating it in Elements later today, and see if it makes any difference.

[Reinardina]

Took your advice and it worked. Thanks Sie.