Fault with 40D

[chops222]

I am havin a real drama with my 40D, When i turn it on the LCD won't come on to live view, i cannot access any menus at all and when i press the shutter the display just flashes "BUSY". i am hopin that someone will say oh yeah just switch this or that. i am hopin it isn't terminal. I have tried the Canon website. If i need a repair do i send it away (the website wasn't clear) or if anyone knows a good camera repair shop in southampton that would be great.

[ap4a]

Have you tried a different CF card in it?

[cosmicma]

Originally Posted by ap4a

Have you tried a different CF card in it?

that was my first thought too
or try with no card at all and see if you can access the menu's

[hagz]

could be a firmware issue could try reflashing the firmware.

[matt wilson]

Just been googling and someone had same problem on a 450 d .Eventually it was sorted with a new fully charged battery .

[chops222]

i have tried a new card, no joy, will buy a new battery now, how does the firmware reflash work.
Thanks to everybody who has posted so far. really appreciate all the tips.

[OldBoy]

Before buying a new battery just put the one you have back into the charger and try again.

Is this camera less that one year old? If it is, and my second suggestion doesn't work take it back to retailer you brought it from for fix or repair.

Under the base of the camera should be a small hole into which you insert a pin, and this resets the camera to default setup. This means you will loose all the setting you may have setup in the camera, but should hopefully restore the camera to a working condition.

[Cathus]

You can find out how to update your firmware here. Though you won't be able to use the first version instructions as you can't see your screen, I've not tried the other way, you'll need EOS utility installed & connect your camera to your PC.

When I've had camera problems, I've dealt direct with my local Canon Service Centre (luckily there is one just 25 miles from me). If the camera is still under warranty you just need produce the receipt & they will do do any work under the warranty, if it's not you'll need to pay. If you return it to the shop they will just send it to Canon who then send it back to the shop who send it to you, so it could take 2 weeks in transit without the time to examine it. On the 3 occasions I've popped my camera in, Canon has it sorted in 1-3 days & I collected it on the day it was ready.
I have found the Elstee Service Centre to be excellent; they do the work & always give the camera a clean & clean the sensor too.
However, once you go direct to Canon my understanding that returning it to the seller can be problematic should you need to in future under warranty.

Technically, you do have more protection under the Sale of Goods Act than you do with the warranty, which gives you 6 years' protection rather than just the year with a warranty, however, getting a retailer to accept any responsibility under the sale of Goods Act can be a battle & if they do accept liability they are entitled to knock off the value of wear & tear over the time you've had the item, if it needs to be repaired or replaced.

I have found Consumer Direct very helpful advising about your rights under the Sale of Goods Act, you can ring them for advice & will be given a reference number for any future calls should you have further problems with the retailer, their website is here.

Good luck, I hope it gets sorted for you

[hagz]

to be honest flashing the firmware is something i would only do if i had tried most other things and as stated if it is out of warranty.

[Cathus]

updating the firmware is something you probably should be doing with each new release since the purpose of firmware updates is usually to iron out previous errors or add new functionality & the manufacturers encourage you to keep it up to date.