I obviously have not achieved what I set out to do with the image as far as some viewrs are concerned.
None of the image is sharp, that's because I softened it in L/room, then with further work in CS, I unrefined the edges around the hat and shoulders. A layer using Blur on the background was then followed by other work to smudge it. It's the smudging that seems to be what arouses an antipathy to it.
I never like reading an explanation of what the photographer is trying to achieve in an image, I think an image should convey pictorially the intention of the photographer, however in this instance, here goes.
Here we have a lady, in a crowd deep in thought. She is surrounded by people to whom she is apparently oblivious. I want to 'lift' her away from the crowd so the viewer concentrates on her, not just physically but to catch that mood of thoughtfulness. The background that I've chosen to use is a swirl, nothing that is immediately recogniseable or translateable, a bit like her thoughts.
However your critcisms are taken on board and appreciated, at least you've had a look.