American Subscriber

[Jillybean_tx]

I subscribed to Photo Plus and am set up on a quarterly payment plan. After the first payment was made I received two magazines.

I received an email on October 13, 2010 that my credit card was charged for the next installment howver I have yet to receive my October issue.

The subscription is done through IMS (International Media Service). I emailed them but have heard nothing.

Anyone else in America having problems getting their subscriptions?

I can sometimes find the magazine at the local Barnes & Noble bookstore but it's not always available. I have missed several issues which is why I decided to subscribe.

Thanks.

[Joe Ravenstein]

I have had nothing but issue issues they send my photo plus to my daughters address they send her imagine FX to me they have been up to 3 weeks behind in delivery. It is almost as though they really do not want you to subscribe but just take your chances on acquiring one at Barnes& Noble bookstores instead

[donoreo]

IMS, well, sucks. I am in Canada but subscribe directly through the UK instead. I had previous dealings with IMS and they were rather non-responsive to inquiries. I received my October issue a while ago. I usually get it about 10 days after UK subscribers do.

[Jillybean_tx]

I'm so sad now. The first two issues I got like by the fourth day of the month now we're at the 14th of October and I have yet to receive that issue.

I guess I will try to cancel my subscription and get the magazine some other way.

Thanks for your help.

[donoreo]

Have you emailed someone at Future rather than IMS? That may get some action.

[Carly Drew]

Hello!

Sorry to not reply to this sooner - and sorry you've been having problems with your subscriptions!

Please drop an e-mail over to carly.drew@futurenet.com with your details and a brief summary of the problems you've been having, and I'll get our team of sleuth subs ninjas on the case.