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  #1  
Old 05-10-10, 03:24 PM
justeline's Avatar
justeline justeline is offline
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Question Problem uploading high resolution images

I had a problem when trying to upload the high resolution versions requested for two the three images requested from me. I successfully uploaded Prisoners of the Dusk http://www.photoradar.com/photos/123...rs-of-the-dusk but when I tried to do the same for the other two http://www.photoradar.com/photograph.../under-the-red
and http://www.photoradar.com/photographer-of-the-year/photos/123293/justeline/pictures-from-eternity
I didn't get the "This image has been chosen by our pre-selection team" message, instead I was taken to the normal submission page where I couldn't upload the hi-res image because of the 5mb limit.

I hope this is fixed soon, or that I'm not doing something wrong, please reply and tell me what I should do.

Thank you once again
Maria
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Old 05-10-10, 06:16 PM
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Matthew Forrest Matthew Forrest is offline
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Yes im having the same problem also?? Is there a problem with the site or is there no need to submit anymore?? Please let us know as this is rather confusing.
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Old 05-10-10, 06:25 PM
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justeline justeline is offline
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Oh, I thought it was just me. I'm sure they'll sort this out, just got a bit nervous since the images will be disqualified if we fail to submit the high res versions.

By the way congratulations Matthew!
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Old 05-10-10, 07:02 PM
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Matthew Forrest Matthew Forrest is offline
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Yeah im getting a tad paranoid too,Hopefully they sort it out!how long is it you get to submit a high res image?? Id be gutted if I were to be disqualified cos of this.Congrats to you too justeline,Nice images too..
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Old 05-10-10, 07:09 PM
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justeline justeline is offline
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I think it's 14 days, don't worry, they couldn't just disqualify us if it's not our responsibility. I'm sure we'll get an answer soon.

And thank you so much, you too!
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Old 06-10-10, 12:53 AM
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fe64970103 fe64970103 is offline
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Hi same problem here withe "Chimney".
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Old 06-10-10, 04:26 AM
allanbarredo allanbarredo is offline
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Got the same problem too.
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Old 06-10-10, 09:16 AM
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Matthew Forrest Matthew Forrest is offline
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Maybe one of us should either pm or email one of the staff members to see what is going on??Tried again this morning and still no change?
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Old 06-10-10, 09:23 AM
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Matthew Forrest Matthew Forrest is offline
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Hey guys

Ive just send a pm to a member of staff,hopefully we get some sort of resolution soon...
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Old 06-10-10, 09:23 AM
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Amy Davies Amy Davies is offline
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Hi everyone,

If anybody who has this problem can email photoradar@futurenet.com we can deal with each issue individually.

Sorry for the inconvenience, but don't worry you won't be out of the running because of any technical issues.

Thanks,

Amy
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