Subscription Help

[GKnox]

I received notice that my subscription is set to expire with the just delivered issue.

This is an ERROR. I have emailed the address at Future but they have failed to respond. How do I email a human being that will fix this?

Or if anyone in London can phone them and ask them to email me at gary@gknox.net I would appreciate it.

[Carly Drew]

Hi Gary,

I'm very sorry to hear that you've had problems with your subscription. We've recently changed fulfilment companies and many problems have arisen for our international subscribers since this has happened.

I have dropped you an e-mail to let you know how we may be able to help, but please feel free to e-mail again if you do not get the required result and I will do all I can to get this resolved.

Our sincerest apologies and a big thank you for subscribing!

[GKnox]

Thank you, the matter was resolved.

I was starting to worry because the deadline for the August issue was yesterday.

Gary

[kwill]

I'm not happy at all.