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  #1  
Old 10-03-10, 08:01 PM
Mutleycoach@igh3547.fsnet.co.uk Mutleycoach@igh3547.fsnet.co.uk is offline
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Eos 5 mark 2 a little help needed

I download my photos via the canon softwear provided, with lead connected to the camera and to the computer. ( i find this the quickest option). I now find that for some reason either the camera does not connect to the computer or vice versa. I have made no major changes to my computer. I enjoy being able to use the computer to see my photographs as I take them on a photo shoot. If anybody out there could help me I would be so pleased.( or maybe point me to a help page) I am using windows vista system and I have down loaded the latest zoom browser from canon.
Very many thanks
Ian
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Old 11-03-10, 09:27 PM
Manxman Manxman is offline
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I suggest you uninstall then re-install all software.
You can also run EOS utility from the programs menu and see if it recognises that the camera is attached.
Another thought - could you have damaged the USB lead at all?
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Old 11-03-10, 09:41 PM
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chris-p chris-p is offline
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Do you mean that you shoot tethered (so that the pictures are transferred directly to the PC as you shoot) or are you talking about downloading pictures after a shoot?
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  #4  
Old 12-03-10, 06:57 AM
Mutleycoach@igh3547.fsnet.co.uk Mutleycoach@igh3547.fsnet.co.uk is offline
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My other camera works fine downloading the photos from camera to computer, but the Eos 5 is not recongised by either of my computers, so I think both the softwear and lead are fine. It looks to me that its a fault with the camera. Thank you both for your help.
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Old 12-03-10, 04:36 PM
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nicolasorillard-demaire nicolasorillard-demaire is offline
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have you try with another cable? could sounds strange but a friend had the same issue recently and changing the usb cable made it possible to use.
just my 2 cent ;-)
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