Eos 5 mark 2 a little help needed

[Mutleycoach@igh3547.fsnet.co.uk]

I download my photos via the canon softwear provided, with lead connected to the camera and to the computer. ( i find this the quickest option). I now find that for some reason either the camera does not connect to the computer or vice versa. I have made no major changes to my computer. I enjoy being able to use the computer to see my photographs as I take them on a photo shoot. If anybody out there could help me I would be so pleased.( or maybe point me to a help page) I am using windows vista system and I have down loaded the latest zoom browser from canon.
Very many thanks
Ian

[Manxman]

I suggest you uninstall then re-install all software.
You can also run EOS utility from the programs menu and see if it recognises that the camera is attached.
Another thought - could you have damaged the USB lead at all?

[chris-p]

Do you mean that you shoot tethered (so that the pictures are transferred directly to the PC as you shoot) or are you talking about downloading pictures after a shoot?

[Mutleycoach@igh3547.fsnet.co.uk]

My other camera works fine downloading the photos from camera to computer, but the Eos 5 is not recongised by either of my computers, so I think both the softwear and lead are fine. It looks to me that its a fault with the camera. Thank you both for your help.

[nicolasorillard-demaire]

have you try with another cable? could sounds strange but a friend had the same issue recently and changing the usb cable made it possible to use.
just my 2 cent ;-)