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  #11  
Old 02-02-10, 11:27 PM
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Gil Ritchie Gil Ritchie is offline
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Thumbs up Trust Adobe Support regarding THEIR products

Quote:
Originally Posted by ianpinion View Post
Just to let you all know that Adobe Support have sorted out this problem for me and everything is fully resolved. We finished up by downloading and running a DNG converter and that seems to have done the trick.

Thank you to everyone who has contributed.
Always trust Adobe Support - they know their products best





And the DNG converter referred to - which is a must for anyone dealing in RAW format and wanting to use the universal(Adobe) DNG files - here is the link to download the same FREE .




People here and elsewhere mean well - but trust the experts for best advice - so look and learn folks.

Last edited by Gil Ritchie; 02-02-10 at 11:48 PM.
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  #12  
Old 08-02-10, 09:45 PM
ianpinion ianpinion is offline
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I've got a second problem with these same images. They now appear in Elements but the files are unconnected. When I try to reconnect them, they fail to reconnect. Any ideas?
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  #13  
Old 07-04-10, 01:00 PM
John Peterr John Peterr is offline
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convert them or use a software which supports the file format.
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  #14  
Old 11-04-10, 10:20 PM
ianpinion ianpinion is offline
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Problem solved. Thank you to all those who made contributions.
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  #15  
Old 11-04-10, 11:35 PM
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Originally Posted by ianpinion View Post
Problem solved. Thank you to all those who made contributions.
What was the solution? Always handy to have this info.
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