jpeg

[davidson]

Hi am wondering whether somebody can help me. Unfortunately our cat has a tumour on her spine and the wife took her camera with some pictures on to a shop in norwich, who then transferrred 1 of the pictures of the cat onto a canvas + frame. When my wife got home and looked through the camera the picture which the chap used now says IMCOMPATIBLE JPEG.After ringing the store apparently the chap saved it differently ( or something like that). Does anybody know how i can get this back onto the SD card. When i download the pictures from the camera to the laptop, all pictures are there, but dont know how to transfer back to camera. Any help would be much appraciated.

[chris-p]

Hi Davidson, welcome to the forums.

Sorry to hear about your cat. We had an old cat who had a neck tumour that kept coming back

With regards to your jpeg file, if it's been saved on a PC then it's normal that the camera won't be able to display it. I don't know if it's possible to convert it backwards (as it were).

What sort of camera is it?

[davidson]

hi thanks for the reply the camera is a Canon IXUS 80 IS, the shop is saying that he probably saved it not as a jpeg or something and for us to download it to our pc then save it back somehow?

[chris-p]

Its to do with the way the camera and the computer encode the files.

If the file name is exactly the same, it's going into exactly the same folder and nothing else seems to have changed then there is little you can do I am afraid.

I presume that it opens on the PC?

[chris-p]

Ooh, I have come across a possible answer but it's very fiddly..

The reason you can't view the file on the camera is because the EXIF header data built in has been changed (possibly stripped or otherwise altered when the file was saved on a PC). This is information built into the image file itself and the camera uses this to know what it's got and how to show it. If this data isn't perfect the camera won't read it.

It would seem that it's possible to copy EXIF header data from one file to another. Like I said, it's fiddly and there is no guarantee it will work at all. I would also suggest that, if you try this, you try it on a copy of the photo. The last thing you want is to end up with a completely unreadable photo.

The link to the software to do it is here

[roadrunner50]

hi i often download jpegs on to my phone as well i have a card reader on my lap top thit can download files onto a sd card try messing with a photo that is not important as the one of the cat first i have all sorts of software that can change the type of file that your photo was saved with try diffrent ones untill you get the right one that your photo has been saved then change it back you might lose a bit of quality what the hell as long as you get the photo of your cat back