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  #1  
Old 08-04-11, 05:32 PM
rbarry rbarry is offline
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Tamron 17-50mm XRDiII F2.8 Error code 01

Hi,

Gutted!

My Tamron 17-50mm non VC lens appears to be faulty. Mounted on my Canon 550D it can be ok for a couple of shots, but if I alter the focal length then it can lock the camera up and displays the error number 01, accompanied by a message which says communication with the lens and body has been interupted and cleaning the contacts may cure the problem.

Cleaning the contacts doesn't cure the problem. Altering the focal length causes the problem to occur. At first it seemed that anything between 17mm to about 28mm was OK, but beyond 28mm caused the lens to pack up. However, I've subsequently found that if shooting at 17mm is OK, then extending all the way to 50mm can sometimes be OK too, but pulling back again from fully extended can invoke the fault. I suppose it could be a "dry joint", or a tear in a flexible circuit ribbon, or something else beyond my technical understanding.

Have any members experienced a similar problem with this or other Tamron lenses? I believe the only service repairer recognised by Tamron are the UK importers Intro 2020 ( http://www.intro2020.co.uk/ ) . Have fellow members used the services of Intro 2020 to their satisfaction? Can members suggest any other company they have used that could be recommended for such a repair? I live in Cheshire, but if I have to go wider afield then so be it.

Thanks for reading this post,

Rick.
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  #2  
Old 16-04-11, 01:47 PM
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GeoffWessex GeoffWessex is offline
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There doesn't seem to be a Users' Forum of any kind within the Tamron empire, but it may be worth checking out the Flickr Group and asking the question. It's called "Tamron Lens Users (USA)" but it may be the only Tamron group with enough users to come up with some answers - there are other Tamron Flickr Groups but they don't seem to have enough members between them to fill a phone box.
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  #3  
Old 16-04-11, 02:51 PM
rbarry rbarry is offline
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That's very kind of you Geoff, I'll have a look for the Tamron Lens Forum and see what comes up.

Thanks again,

Rick.
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  #4  
Old 19-04-11, 06:32 AM
nikonian nikonian is offline
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with Tamron lens you stand a better chance of finding a local repair shop. If you have Canon or Nikon you are limited to a couple of big repair shops and their high prices.
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  #5  
Old 19-04-11, 11:17 PM
rbarry rbarry is offline
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Thanks Nikonian, maybe I'll try my local LCE and see what they quote for a quick look see.
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  #6  
Old 20-04-11, 06:11 AM
nikonian nikonian is offline
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I have just received a quote from Lehmans . £145 standard charge, that is minimum.
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