Dvd problem

[kev145]

Hi all, have just upgraded to a desktop with windows 7 64 bit, I now find that it does not recognise any DVD's. Has anyone else had this problem and if so what did they do to solve it.
Hoping someone can help,
kev

[cosmicma]

is it the dvd drives that are not recognised or the dvd media ?

[amk1977]

Originally Posted by kev145

Hi all, have just upgraded to a desktop with windows 7 64 bit, I now find that it does not recognise any DVD's. Has anyone else had this problem and if so what did they do to solve it.
Hoping someone can help,
kev

As Cosmica mentions, are the actual drives recognised in the CMOS/BIOS and in Windows 7? Click on Windows logo button/ Start and click "Computer" (Used to be My Computer in XP). If the drive is listed there, then everything is connected properly. At this stage, it might also be worth right mouse clicking on the drive and selecting properties. Click the hardware tab and write down the make and model number of the drive.

Its most likely a media problem though. DVD's come in a few different formats like, DVD-R, DVD+R and DVD-RW as well as dual layer disks. Not all drives recognise the different types of media, so depending on how old the model is inside your desktop, that might explain it. You can verify this by using the make and model number of the drive and googling it to find its specifications.

[KeithT]

This was one reason I stuck with 32 bit. If windows 7 recognises your dvd's but you can't play them, then it might be the case of updating the drives. 32 bit is going to be around for a good few years yet and so manufacturers are not in any hurry to upgrade their products to suit 64 bit machines.

It will be the media player that is the problem and you should check the Microsoft website to see if your player is compatible with 7 and 64bit. If it is, you might need to get an update to suit the hardware you are using.

[kev145]

Hi all,
Thanks for the quick replies, there is a link in windows 7 that lets you select how you view your videos, all sorted now.
kev

[KeithT]

Yep, there are a lot of subtle differences between 7 and XP isn't there?...lol Well done. Still haven't got my head around 7 completely yet.