Connection problem with Windows 7

[dcf]

Hi,
I have a problem connecting my EOS 350D to my new Laptop with Windows 7.
For some years I have had no problem with connections to Windows XP SP2 on my old laptop.

I have installed the original software that came with my camera and downloaded all the latest Canon software relevant to my camera (EOS Utility 2.8.1, Digital Photo Professional 3.8.0, ZoomBrowser EX 6.5.1). Windows still tells me that I don't have the correct drivers.

Does anyone know what else I need to do to be able to download photos from my camera?
Cheers

[Forseti]

The fact that W7 doesn't recognise the 350D has nothing to do with Canon software but more to do with the OS. That apart, connecting your camera directly to the laptop isn't really to be recommended - it works as you quite rightly say with XP but that doesn't necessarily mean it's the only way, let alone the best way. Data transfer from a camera connected to a computer is generally slower than the alternative methods and of course means that you have to have a fully charged battery to be on the safe side.

An alternative, cheap and more reliable method would be to purchase a Card Reader - example here: http://www.warehouseexpress.com/buy-...reader/p101389

[wavemachine]

I agree with Forseti, I have always found it much easier to remove the memory card and use a card reader plus the copying directly from the camera will drain the camera battery very quickly.

I used to use the card reader built iin to my Canon MP610 printer but got fed up that it kept defaulting to read only which meant I could not delete the images without changing the setting and restarting the printer each time. So I got one of these I wish I got one sooner as it so much faster than the reader built into the printer.

You can get cheaper ones but the Lexar one seems to be one of the fastest readers.

[matt wilson]

Just wondering but visiting canon site I note this

Technical support is no longer available for the following models when used with this version of EOS Utility:
EOS D30, EOS D60, EOS 10D, EOS 20D, EOS 20Da, EOS 5D, EOS 300D DIGITAL, EOS 350D DIGITAL, EOS-1D, EOS-1D Mark II, EOS-1D Mark II N, EOS-1Ds, EOS-1Ds Mark II (it is recommended to use EOS Utility 2.7 with these models)

It may be worth trying that version.

[KeithT]

Hi dcf. To be honest, you really should use a card reader to transfer data from your camera. It is also a lot easier to do firmware updates using the card reader too. I have recently had a new computer built with W7 Pro as the OS and there are a few things that have changed over using XP Pro, some I like and some I don't like. One thing I like is the instant download of my images from card to computer. No waiting for down load times. I just open Computer and there they are, ready for me to distribute to their prepared folder. I use the latest Sandisk 12-1 Image Mate reader which stays plugged into my PC and lives on my desk. Well worth the 20 quid I paid for it. Good price at Amazon.

http://www.amazon.co.uk/Sandisk-Imag...3564910&sr=8-9

[ole bird]

Originally Posted by KeithT;16056 I use the latest Sandisk 12-1 Image Mate reader which stays plugged into my PC and lives on my desk. Well worth the 20 quid I paid for it. Good price at Amazon.

[url

http://www.amazon.co.uk/Sandisk-ImageMate%C2%AE-All-Reader-Writer/dp/B001F7AJJY/ref=sr_1_9?ie=UTF8&s=electronics&qid=1273564910&sr =8-9[/url]

Blimey, that is cheap. I looked at one of those in Curry's at the weekend and it was over £40

[KeithT]

Originally Posted by ole bird

Blimey, that is cheap. I looked at one of those in Curry's at the weekend and it was over £40

That's Curry's for you. They are as bad as Jessops when it comes to pricing. Hasn't anyone told them about the Internet competition yet? ...lol