Signing in problems

[HarryLittle]

Hi Everynight this week that I've entred the site, my login has not been recognisedI have to keep requesting a temp login to access the site.

Anyone else having a problem can the Tech people investigate to id the problem.

Regards
Harry.

[HectorFernandez]

Hiya Harry,
I had great help from Amy Davies, Staff Writer....I had been putting spaces in the line for User Name....Try leaving the spaces out.
Best of Luck


......and Thank Amy...........I had the same trouble for a week and was at my wits end, till she came to the rescue !!!!!!!!!!

[Neil Sandall]

Hi,
I am having the same problem, everytime I log in I have to request a temp login. There are no spaces in the log in. Any other ideas as to what the problem is please

[FirdausTM]

Originally Posted by HarryLittle

Hi Everynight this week that I've entred the site, my login has not been recognisedI have to keep requesting a temp login to access the site.

Anyone else having a problem can the Tech people investigate to id the problem.

Regards
Harry.

i have same problem also like him, what should i do?

[nikonian]

This happens to me now and then. All I do is open forums and my nom de plume comes up OK.

[Amy Davies]

Hi Neil,

Your login name would be the same name as is appearing on the forums - so therefore there is a space in your login name. If you could try your password with the space in your name and let me know if there is still a problem.

Firdaus, you appear to have a strange character at the end of your name, perhaps if this is removed the site will recognise your password - would you like to remove this for you?

Thanks,

Amy

[joeynones]

I forgot my password and requested for a new one. I got a temp login which should have directed to a page where I can set a new password but it did not, instead I was just asked to update my profile. Where and how can I reset my password? Thanks

[FirdausTM]

Originally Posted by Amy Davies

Firdaus, you appear to have a strange character at the end of your name, perhaps if this is removed the site will recognise your password - would you like to remove this for you?

Thanks for the reply amy, i would like you to remove the (TM) character at the end of my name, I hope this problem will be solved

[Gino-Ginelli]

Ive been experienceing a very similar problem. I reset my password only to find it didnt work, so did it again, same result. It seems that PhotoRadar doesnt like Google Chrome very much but operates better through the Firefox browser.

As a side note I noticed some parts of the account management page do not appear under Chrome.

[Amy Davies]

Hi Gino,

You're right, we've been experiencing problems with Google Chrome - it's on our list of problems to work through.

In the meantime, sorry for the inconvenience it's caused you or anyone else.

Thanks,

Amy