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Now there lies the publics lack on legal knowledge.
An item has to be fit for purpose NOT I repeat NOT just for 12 months.
You can claim up to SIX years, within reason.
Say you bought a camera and the screen went after 18 months, this in the 21st century could be seen an unreasonable, as could a £1000 tv lasting just two years, though a pair of shoes that wear out after 8 months would NOT be unreasonable.
You have not given enough details in your post
Even IF you have paid you can still claim, talk to consumer direct
Last edited by Apollo11; 14-01-13 at 01:47 PM.
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