Trouble buying NPhoto, and no video in digital issues
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24-10-12, 07:59 AM
Join Date: Oct 2012
Yup - rip-off
I completely agree - I subscribe on my iPad and have purchased every issue since N-Photo launched on a 3 month rolling subscription.
I contacted future publishing to complain and ask for a refund (or at least a complementary issue!) and was told they won't help. I was referred to Apples app store administrators.
Throwing money at the app store seems to be a one-way, no recourse action.
So - in the UK - it costs 3.99 for a single issue and 14.99 for three months ?!?! (IIRC - the store is down so I can't even download my latest mug of a subscriber edition)
I've cancelled my subscription and may well search online for PDF versions (yeah, go on, catch me!) unless this is resolved.
How on earth can a company expect loyalty from a readership if they pull stunts like this - I'll probably acquire enough copies to compensate me for the money they won't refund (the principle is bigger than the value!) then wave goodbye to the whole range of magazines listed at the top of this forum.
such a shame.
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