[oldmandon2]

My brother-in-law just bought a Canon 5d mk3 ( lucky git) as his FIRST DSLR??!!!!!

He came to me to help get everything set up and to show him how it all works. The camera is beautiful by the way. Anyway, we set all that up then he asked how to get the images off the camera onto his mac air, so I said no probs. I loaded the Canon software, took a pic or 2 and then connected the camera. Nothing, nothing at all. Tried manually selecting in EOS Utility, no pictures of that type said the computer. So we read the manual, followed exactly what it said, still nothing!! So I took the memory card out and put it in my card reader, connected that up and boosh straight away, images found and uploaded??!!

Would anyone have any ideas as to why this would happen?

If someone has a point by point guide as to what to do, how the camera should be set up that would be really cool.

Also my MacBook Pro wouldn’t recognise the camera through the Canon software, but then I think mine needs updating as it is from my 50D.

Would it be worth his while buying lightroom? He doesn’t want to do full editing, just cropping and maybe a little saturation etc?

Thanks in advance, loads of stuff I know......