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01-12-11, 10:14 PM
Join Date: Feb 2011
Location: Horsham, West Sussex
I couldn't agree more with Don.
I'm a subscriber at the moment, and I was one of the more regular forum users. I'm coming to the end of my DCM subscription and to be honest, I'm going to let it lapse. I also haven't been on here much for the last few weeks. I'm not doing this in outrage or protest - I simply don't feel that the magazine or (especially) the forum have done anything to keep me.
I think perhaps that the management should understand that there are real-world consequences of not engaging their customers. Perhaps I'm the only example of lost business. Or perhaps there are quite a few.
Either way, this forum had / has the potential to be an effective USP to the magazine. But it's one that's been missed so far.
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