[KeithT]

My order from Amazon arrived at long last, but not before a ton of emails back and forth. I hope you get some joy with your orders.

And just to add some more instances: four years ago I purchased an Oris Miles Complication watch from a well know jewelers. The watch was over 800 quid and kept stopping every 12 months and wouldn't work. I sent it back for repair under warranty, but to no avail, it happened again 12 months later. I complained to the manufacturer in Switzerland and eventually they agreed to have it back for testing. That was two years ago and since then it has been fine. I believe it had been laying around the showroom for sometime before I purchased it and the lubrication had become sticky. That's my guess anyway. It goes to show that you have got to keep on top of these people if you want to get anything done.