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Hi Paul,
We are listening, I'm not 100% sure if the getting logged out issue has been noted down, but I will add it to our system.
As for the videos not playing for you we have tried and tried to replicate the problem but have never been able to. The videos work fine on all of our machines here and at home. Other people who have had adblockers we've told to switch them off, they have, and they've worked. Unfortunately you seem to be in a very small minority of people who they don't work for, and really there's only so much we can investigate. I'm glad you have found a workaround now though!
Best wishes,
Amy
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