[ian clark]

I bought my new Nikon last December and duly sent of for the cash back fully intending to by a spare battery with the £40 pounds.
Yep you have guessed it I'm still waiting.
I have phoned and e-mailed Nikon UK and the only response has been from what sounded like an apprentice tele sales who greeted me with "yes what can i do for you" no name, good morning, or welcome. When I explained he put me on hold, boy do I hate "Phone Music", I was then passed between three different people the end result "it should be in the post".
I then asked when it had been posted
Reply I dont know
How then can you say it should be in the post if you do not know when it was sent
Reply because you have applied for it.
I then asked to speak to a manager and the phone went dead
If any of my staff treated a customer or visitor in such an appaling and off the cuff attitude they would be sacked on the spot.
You may have guessed that I am of the old school that values decency and I am not afraid to say I put decency and good customer relations before PC.Yes I know all about verbal and written warnings but if I loose a customer I loose income

Come on Nikon IM STILL WAITING