Hi gezzx7r,
Sorry to hear that you haven't received your subscriptions gift yet!
If you drop an e-mail over to our fantastic subscriptions manager, Verity Travers
verity.travers@futurenet.com, she will be able to help you out when she's back in the office later this week.
Be sure to include your contact details and what gift you were expecting to receive and it should all get sorted fairly swiftly.
Our apologies once again!