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21-10-10, 01:16 PM
Join Date: Sep 2010
Originally Posted by
Hi all, have just upgraded to a desktop with windows 7 64 bit, I now find that it does not recognise any DVD's. Has anyone else had this problem and if so what did they do to solve it.
Hoping someone can help,
As Cosmica mentions, are the actual drives recognised in the CMOS/BIOS and in Windows 7? Click on Windows logo button/ Start and click "Computer" (Used to be My Computer in XP). If the drive is listed there, then everything is connected properly. At this stage, it might also be worth right mouse clicking on the drive and selecting properties. Click the hardware tab and write down the make and model number of the drive.
Its most likely a media problem though. DVD's come in a few different formats like, DVD-R, DVD+R and DVD-RW as well as dual layer disks. Not all drives recognise the different types of media, so depending on how old the model is inside your desktop, that might explain it. You can verify this by using the make and model number of the drive and googling it to find its specifications.
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