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I think you have learnt the first lesson in dealing with the public. You have got two choices here: 1) appologise for any inconvenience you have caused her, tell her there will be no charge, and make a friend of her - and possibly a good advert when she tells others how understanding you have been. The cost will be minimal to you by doing that. 2) explain that inks, or the process of getting digital prints cannot possibly produce identical colouration to fabric prints and that you are not the one in the wrong. You could make an even more disgruntled enemy of her and lose future clients if she slates you off to all and sundry. In short, you can use this situation to your benefit, or you can get ulcers from it every time a client is dissatisfied...Good luck.
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