Hi Matt,
Sorry to hear that you've had problems too. We've recently changed over to a new subscription fulfillment company, so we're hoping that once things settle that we'll be back to normal.
Please feel free to drop over your subscriber number and any information you have about the subscriptions problem and I'll make sure that it gets to the right people as soon as possible.
Same for you, match14 - please feel free to drop over your subscriber number and details of the problem, and I will endeavour to investigate further.
carly.drew@futurenet.com