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03-06-10, 02:34 PM
Join Date: Sep 2009
I'm Laura; I manage the direct marketing and subscriptions for PhotoPlus magazine.
I'm sorry to see that you've experienced some confusion with the delivery of your magazines. I can confidently confirm that when our logistic operations run smoothly, the current issue lands in Australia one week after it has gone on sale in the UK. This is two weeks after subscribers in the UK receive their copies.
They are not always received by our customers at the same time each month due to the fact that we send 13 issues out a year. The previous three issues have been as follows:
Issue 34, spring issue, on sale in the UK 7th April, arrive in Aus around the 14th
Issue 35, May issue, on sale 5th May, arrive in Aus around the 13th May
Issue 36, June issue, on sale 2nd June, arrives in Aus around the 9th June
Sometimes this schedule doesn't work out due to problems such as the volcano in Iceland, in which case we try to keep everyone informed through our website
Let me know if you have any other queries.
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