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Hi,
I use loxley for all my work and I have never had any issues with them as far as the quality of print and delivery is concerned.
I did however have issues when I first registered with them, if you contact them they will get it sorted out for you and I have always had a quick response from them.
The ROES application is great and very easy to use, they have also launched an app for use to create picture books via ROES and the Bellissimo range of products.
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