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-   PhotoPlus Magazine (http://www.digitalcameraworld.com/forum/forumdisplay.php?f=9)
-   -   no gift (http://www.digitalcameraworld.com/forum/showthread.php?t=3856)

gezzx7r 06-12-10 10:19 AM

no gift
 
subscribed back in October and still no gift, ok i still would have subscribed without a gift but if you offer a gift it should be sent out in a reasonable time

Carly Drew 06-12-10 11:32 AM

Hi gezzx7r,

Sorry to hear that you haven't received your subscriptions gift yet!

If you drop an e-mail over to our fantastic subscriptions manager, Verity Travers [email]verity.travers@futurenet.com[/email], she will be able to help you out when she's back in the office later this week.

Be sure to include your contact details and what gift you were expecting to receive and it should all get sorted fairly swiftly. :)

Our apologies once again!

gezzx7r 03-01-11 10:45 PM

sent Verity an e-mail but have had no reply.
i have recieved a magazine binder and dvd, but i was expecting the remote shutter release. was wondering if i will still be getting this.

Gez

Carly Drew 04-01-11 04:44 PM

Hi Gez,

Sorry to hear you're having problems with this!

Verity should be in tomorrow, so I will get her to look at this thread in the morning. :)

gezzx7r 15-01-11 12:03 PM

still not heard anything

Vezza 19-01-11 09:12 AM

Hi Gez,

Sorry for the late response. I have looked into your query regarding the gift. Unfortunately we were over-subscribed on the remote shutter reease offer so we had to send out replacement gifts. Hence why you received the DVD as a substitute gift.

Apologies for this.

Verity


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