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Time Delay when Uploading and viewing photo's?
Hi,
Is there a time delay between uploading an image, and then viewing it using the +symbol on the member photo's page? I've uploaded an image, which displays itself nicely in the albums view, but disappears to a white screen when I try to look at it full size Phil |
Hi Phil,
I've not heard of this happening before. I've just looked at all your photos, and they're all opening full-size for me, are you still having this problem? And yes, can you tell me which picture specifically so we can investigate for you? Thanks, Amy |
Hi Amy,
Thanks for the prompt reply. It is the Lowry Centre Bridge in album - General. The page opens but It just shows a white are where the image should be.... Phil |
Hi Phil,
No problem, as I say it works fine for me, so to help us try to track down the problem, can you tell me the following: 1. What web browser are you using? 2. What operating system are you using? 3. Do you have a pop-up blocker or adblocker installed? Thanks, Amy |
Hi Amy,
I'm using Firefox (also tried IE8), however it is now working for me too (?), so no idea what was causing it, sorry. I'm going to upload another shortly so I will let you know if I get a similar effect. Thanks Again Phil |
Hmm... oh well.
Yes please do let me know if it happens again. Thanks, Amy |
Hi Amy,
Yep, it's happening again. Just uploaded Blackpool Pier, and it will not show when selecting the +symbol. Been about 5 minutes so will try again later (using IE8) and will get back to you. Phil |
Hi Amy,
Working now, seems about a 30 minute delay between uploading and viewng full size. The delay is not a problem for me, just that I thought it was broken completely. Phil |
Hi Phil,
Thanks for letting me know - we've been trying to recreate the issue here and we just can't I'm afraid so not sure why that would be happening to you - just one of those things I guess. Thanks, Amy |
Hi Phil,
Have you tried clearing the cache (temporary files, cookies and history) on your browsers? Steve. |
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