American Subscriber
 

I subscribed to Photo Plus and am set up on a quarterly payment plan. After the first payment was made I received two magazines.

I received an email on October 13, 2010 that my credit card was charged for the next installment howver I have yet to receive my October issue.

The subscription is done through IMS (International Media Service). I emailed them but have heard nothing.

Anyone else in America having problems getting their subscriptions?

I can sometimes find the magazine at the local Barnes & Noble bookstore but it's not always available. I have missed several issues which is why I decided to subscribe.

Thanks.

US subs
 

I have had nothing but issue issues they send my photo plus to my daughters address they send her imagine FX to me they have been up to 3 weeks behind in delivery. It is almost as though they really do not want you to subscribe but just take your chances on acquiring one at Barnes& Noble bookstores instead

IMS, well, sucks. I am in Canada but subscribe directly through the UK instead. I had previous dealings with IMS and they were rather non-responsive to inquiries. I received my October issue a while ago. I usually get it about 10 days after UK subscribers do.

I'm so sad now. The first two issues I got like by the fourth day of the month now we're at the 14th of October and I have yet to receive that issue.

I guess I will try to cancel my subscription and get the magazine some other way.

Thanks for your help.

Have you emailed someone at Future rather than IMS? That may get some action.

Hello!

Sorry to not reply to this sooner - and sorry you've been having problems with your subscriptions!

Please drop an e-mail over to [email]carly.drew@futurenet.com[/email] with your details and a brief summary of the problems you've been having, and I'll get our team of sleuth subs ninjas on the case. :)