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-   -   Subscription Help (http://www.digitalcameraworld.com/forum/showthread.php?t=2504)

GKnox 08-07-10 04:49 PM

Subscription Help
 
I received notice that my subscription is set to expire with the just delivered issue.

This is an ERROR. I have emailed the address at Future but they have failed to respond. How do I email a human being that will fix this?

Or if anyone in London can phone them and ask them to email me at [email]gary@gknox.net[/email] I would appreciate it.

Carly Drew 09-07-10 08:38 AM

Hi Gary,

I'm very sorry to hear that you've had problems with your subscription. We've recently changed fulfilment companies and many problems have arisen for our international subscribers since this has happened.

I have dropped you an e-mail to let you know how we may be able to help, but please feel free to e-mail again if you do not get the required result and I will do all I can to get this resolved.

Our sincerest apologies and a big thank you for subscribing!

GKnox 09-07-10 01:29 PM

Thank you
 
Thank you, the matter was resolved.

I was starting to worry because the deadline for the August issue was yesterday.

Gary

kwill 10-08-10 01:37 AM

I need help also
 
I'm not happy at all.


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